Frequently Asked Questions
Firstly, you will need to create a customer's account.
Browse over 65000 products at your leisure, add items to your cart and proceed to checkout. Select your delivery method and use your credit/debit card to complete your order.
You can view our delivery methods and other delivery info please click here
At the moment we deliver throughout the Republic of Cyprus.
Delivery costs start at €4,00. Delivery costs may vary according to the size and weight of your order. For more information, please click here for more details.
Yes, you can, but you must inform us to the date of the dispatch either as a note during your checkout online or by informing our sales representatives when placing your order over the phone. Alternatively, you can make your arrangements at the customer service desk if you are shopping in our physical stores.
Orders are usually dispatched within 10 working days.
Once your order is ready, you will receive an email notification (please remember to check your spam or junk folder) and may also be contacted by the store team.
For our Returns Policies please click here
Yes of course you can, as long as it hasn’t already been dispatched. You can do so either by calling us at 77777545, or by completing our Contact Form
In either case, we will require your Name, Phone, and Order number.
Please note that depending on your bank, payment reversal time may vary.
Please find all the information you need for our stores here
You can pick up your order from all our stores.
We apologize for the inconvenience, but due to increased demand, our lines are busy! Please send us message through our contact form and we will get back to you.
You can order via phone 77777545 during regular working hours. For your convenience, please have the 7-digit codes of your desired products ready to hand (You can find this code just beneath the Title section of each product’s page). Due to high volumes, we recommend that you place your order through our website.
For customers who visit the stores, payment can be made at the cash register either in cash or credit/debit card.
For customers who place orders online, payment can be made by credit/debit card at the end of the checkout process.
For customers who place orders by phone, payment can be made by credit card over the phone manually.
Please tell us in detail how we can help you by completing the below Contact Form, and someone from our team will call you as soon as possible!