FREQUENTLY ASKED QUESTIONS
Are your stores open?
All our stores are open. We also accept orders via telephone at 7777-7545 or through our website!
I’m calling you to order and the line is busy
We apologize for the inconvenience, but due to increased demand our lines are busy! For online orders click here: https://superhome.com.cy/english/create-user-profile
How can I order through your website?
You can register here: https://superhome.com.cy/english/create-user-profile, select the products you wish to purchase and place your order.
- Can I pick my order from you stores?
You can pick up your order from all our stores.
- Do you offer delivery services?
We offer home delivery and pick-up services from Akis Express stores (which are in operation).
- How much is the delivery cost?
The delivery cost for orders up to 30Kg starts from €4.00 while for orders over 30kg the cost starts from € 20.00. Please be advised that charges may increase due to the volume and the delivery area.
- How can I pay?
For our customers who visit the stores, payment can be made on the spot either in cash or by credit/debit card.
For our customers who place orders online, payment can be made by credit/debit card.
For our customers who place orders by phone, payment can be made by credit card via phone or via JCC Smart, upon completion of the order.
- Ηow many days do you need for delivery?
Due to the increased volume of orders, your order will be delivered within 5 working days, depending on the region and the chosen delivery method.
- Can you contact me?
Please tell us in detail how we can help you by completing the below contact form, https://superhome.com.cy/english/contact-us and someone from our team will call you as soon as possible!